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Process Plant Operations involves the safe operation and maintenance of plant equipment at optimum levels to ensure raw materials are transformed into quality products. All Personnel in this occupational area must perform their functions in compliance with Health, Safety and Environmental Procedures, Regulations and Statutory requirements.
The Process Plant Operator generally operates all machinery and equipment, trouble shoots and rectifies operational problems; isolates, starts or shut down equipment for preventative/ corrective maintenance; provides samples for analysis; prepares logs, time-tables and reports as well as assist in developing and maintaining operating procedures.
Process Plant Operations is a rewarding career, with highly transferable skills that can be utilized in the energy sector, manufacturing sector and various other sectors. Process Plant Operators can work for local and multi-national companies.

The skilled worker at this level works independently with verbal or written instructions. He/she operates plant equipment safely on a daily basis, conducts maintenance checks of equipment, investigates abnormal conditions, troubleshoots and executes corrective actions.
He or she must also be able to prepare technical reports, maintain an effective work environment by following health and safety requirements when performing tasks.

Understand, maintain and apply health, safety and environmental regulations, legislation and procedures in the workplace.
Identify potential hazards and take appropriate action to minimise the risks posed. It also includes identifying and dealing with emergency situations.
Establish and maintain productive work relationships and communicate work related information.
Start up, operate and shut down all process operating equipment such as rotating and stationary equipment, tanks, safety equipment and communication equipment in normal and emergency situations.
Monitor and maintain process, equipment and environment. It involves completing operational checks, maintaining consumables for plant and process, as well as maintaining plant, equipment and environment free from contaminants.
Capable of preparing equipment for maintenance work and return equipment to service safely.
Identify and troubleshoot abnormal process and plant conditions.
Prepare and take samples to check quality of process.
Written and Oral Communication
Application of numbers/ computation
Work in teams
Basic troubleshooting skills
Document use may include company manuals, company policy and procedures, Health and Safety laws, standard operating procedures
Critical Thinking
Computer Literacy
Continuous Learning
Adaptability
Good Work Ethic
Ordinary Levels (Mathematics, English and Chemistry)
Technician’s Diploma from an accredited institution or
Process Plant Operator Certificate from an accredited institution
1-3 years’ experience in a process plant environment
Operations Shift Supervisor
Process Plant Supervisor
Technical and Core Skills:
- Understand, maintain and apply health, safety and environmental regulations, legislation and procedures in the workplace.
- Identify potential hazards and take appropriate action to minimise the risks posed. It also includes identifying and dealing with emergency situations.
- Establish and maintain productive work relationships and communicate work related information.
- Start up, operate and shut down all process operating equipment such as rotating and stationary equipment, tanks, safety equipment and communication equipment in normal and emergency situations.
- Monitor and maintain process, equipment and environment. It involves completing operational checks, maintaining consumables for plant and process, as well as maintaining plant, equipment and environment free from contaminants.
- Capable of preparing equipment for maintenance work and return equipment to service safely.
- Identify and troubleshoot abnormal process and plant conditions.
- Prepare and take samples to check quality of process.
Employability Skills:
- Written and Oral Communication
- Application of numbers/ computation
- Work in teams
- Basic troubleshooting skills
- Document use may include company manuals, company policy and procedures, Health and Safety laws, standard operating procedures
- Critical Thinking
- Computer Literacy
- Continuous Learning
- Adaptability
- Good Work Ethic
Qualification and Experience:
- Ordinary Levels (Mathematics, English and Chemistry)
- Technician’s Diploma from an accredited institution or
- Process Plant Operator Certificate from an accredited institution
- 1-3 years’ experience in a process plant environment
Articulation:
- Operations Shift Supervisor
- Process Plant Supervisor
At this level he/she performs a broad range of functions that includes supervising the activities of operations and associated personnel. He/she analyses and corrects plant performance issues and recommends changes. He/she is responsible for coaching, mentoring and training of operators to follow guidelines for health, safety and environment as well as operational aspects.

Directs and supervises plant operations to ensure health and safety of personnel, protection of the environment, plant and equipment reliability, plant efficiency, product quality, and optimum production.
Manages plant resources and personnel to achieve strategic priorities.
Knows understands and applies plant operating procedures and company policies.
Evaluates and analyses plant performance and takes required actions or recommends solutions.
Takes responsibility for all company assets and activities within his assigned area of responsibility.
Maintains excellent standards of housekeeping on the plant or facility.
Maintain and apply health, safety and environmental regulations, legislation and procedures in the workplace.
Must be able to identify potential hazards and take appropriate action to minimise the risks posed. This also includes identifying and dealing with emergency situations.
Capability to establish and maintain productive work relationships and communicate work related information.
Inculcates strong values and work ethics among the team
Responsible for the training and development of team members.
Ability to prepare advanced technical reports.
Supervise Start Up/Shut Down and operation of Equipment
Supervise Monitoring and Maintain Process, Equipment and Environment
Perform Quality Assurance and Quality Control
Coordinate Isolation of Energy from Plant and Equipment and Return Plant and Equipment to Service
Facilitate troubleshooting of abnormal Process and Plant Conditions
Interpret sample test results
Co-ordinate Team Activities / Supervise a Team
Monitor team performance against work plans and make the necessary adjustments to the plan
Manage projects – plan, schedule, coordinate resources, project management
Handle emergencies and implement response plan
Participate in shut down meetings, review of shut down work packs, SIMOPS, and work management systems as related to work activities
Performance management
Coordinate maintenance activities
Participates in evaluation and mitigation of plant hazards eg hazard and operability (HAZOP) analysis
Deal with Conflicts
Written and Oral Communication
Working in Teams
Problem Solving
Positive Work Ethic
Planning and organization Skills
Quality Control/Quality Assurance Management
Time management
Supervisory Skills
Leadership Skills
Report writing Skills
Incident Investigation
Emergency Response
Computer Literacy
5 O’Levels inclusive of Mathematics, English and Chemistry
Process Plant Operation Certificate from an Accredited Training Provider and considerable industry experience – minimum 10 years
Relevant Technicians Diploma from an Accredited Training Provider
Supervisory Management Certificate from an Accredited/recognised training institution
Operations Shift Supervisor
Process Plant Supervisor
Technical and Core Skills:
- Directs and supervises plant operations to ensure health and safety of personnel, protection of the environment, plant and equipment reliability, plant efficiency, product quality, and optimum production.
- Manages plant resources and personnel to achieve strategic priorities.
- Knows understands and applies plant operating procedures and company policies.
- Evaluates and analyses plant performance and takes required actions or recommends solutions.
- Takes responsibility for all company assets and activities within his assigned area of responsibility.
- Maintains excellent standards of housekeeping on the plant or facility.
- Maintain and apply health, safety and environmental regulations, legislation and procedures in the workplace.
- Must be able to identify potential hazards and take appropriate action to minimise the risks posed. This also includes identifying and dealing with emergency situations.
- Capability to establish and maintain productive work relationships and communicate work related information.
- Inculcates strong values and work ethics among the team
- Responsible for the training and development of team members.
- Ability to prepare advanced technical reports.
- Supervise Start Up/Shut Down and operation of Equipment
- Supervise Monitoring and Maintain Process, Equipment and Environment
- Perform Quality Assurance and Quality Control
- Coordinate Isolation of Energy from Plant and Equipment and Return Plant and Equipment to Service
- Facilitate troubleshooting of abnormal Process and Plant Conditions
- Interpret sample test results
- Co-ordinate Team Activities / Supervise a Team
- Monitor team performance against work plans and make the necessary adjustments to the plan
- Manage projects – plan, schedule, coordinate resources, project management
- Handle emergencies and implement response plan
- Participate in shut down meetings, review of shut down work packs, SIMOPS, and work management systems as related to work activities
- Performance management
- Coordinate maintenance activities
- Participates in evaluation and mitigation of plant hazards eg hazard and operability (HAZOP) analysis
- Deal with Conflicts
Employability Skills:
- Written and Oral Communication
- Working in Teams
- Problem Solving
- Positive Work Ethic
- Planning and organization Skills
- Quality Control/Quality Assurance Management
- Time management
- Supervisory Skills
- Leadership Skills
- Report writing Skills
- Incident Investigation
- Emergency Response
- Computer Literacy
Qualification and Experience:
- 5 O’Levels inclusive of Mathematics, English and Chemistry
- Process Plant Operation Certificate from an Accredited Training Provider and considerable industry experience – minimum 10 years
- Relevant Technicians Diploma from an Accredited Training Provider
- Supervisory Management Certificate from an Accredited/recognised training institution
Articulation:
- Operations Shift Supervisor
- Process Plant Supervisor
At this level he/she is responsible for the production process, manpower planning and directing of the day-to-day operations, as well as implementing continuous improvement initiatives and productivity across the plant. He/she is responsible for performance evaluations and measures to improve performance.

Ensure implementation; management and compliance with all Safety Management policies
Provides direction and leadership to the departmental team to achieve quality, productivity, reliability, efficiency and commitment to standards.
Ensures compliance to production schedules, budget, inventory and data reporting.
Participate in the development of company policies and procedures
Interpret and executes company policies and procedures
Participate in tender evaluations
Develop and submit departmental budgets and participate in capital investment process.
Participates in recruitment and promotion processes
Develop and implement training and development plans
Conduct performance evaluations and implement measures to reward/improve
performance as needed
Facilitates improvement through team involvement and effective coaching
Ensures that all required plant monitoring and maintenance activities are carried out.
Responsible for ensuring adequate inventory for operations and maintenance
Prepare relevant reports
Implement company approved emergency response plan
Develop and implement process improvement initiatives
Ensure the effective resource allocation
Participates in evaluation and mitigation of plant hazards eg hazard and operability (HAZOP) analysis
Excellent verbal and written communication skills
Understanding company quality procedures
Manage others to achieve results
Team leadership
Motivational skills
Use of Project Management Software
Skill in programme/project planning and implementation
Problem solving and analysis skills
Decision making skills
Time/cost Management
Advance knowledge of MS
Bachelor’s Degree in Chemical or Process Engineering or Mechanical Engineering with 10 years’ experience in process plant environment
or
BA Management and Technician’s Diploma EEET, MET, PPO with 15-20 years’ experience
Training Health and Safety management systems
Process Manager
Production Manager
Operations Manager
Technical and Core Skills:
- Ensure implementation; management and compliance with all Safety Management policies
- Provides direction and leadership to the departmental team to achieve quality, productivity, reliability, efficiency and commitment to standards.
- Ensures compliance to production schedules, budget, inventory and data reporting.
- Participate in the development of company policies and procedures
- Interpret and executes company policies and procedures
- Participate in tender evaluations
- Develop and submit departmental budgets and participate in capital investment process.
- Participates in recruitment and promotion processes
- Develop and implement training and development plans
- Conduct performance evaluations and implement measures to reward/improve
performance as needed - Facilitates improvement through team involvement and effective coaching
- Ensures that all required plant monitoring and maintenance activities are carried out.
- Responsible for ensuring adequate inventory for operations and maintenance
- Prepare relevant reports
- Implement company approved emergency response plan
- Develop and implement process improvement initiatives
- Ensure the effective resource allocation
- Participates in evaluation and mitigation of plant hazards e.g. hazard and operability (HAZOP) analysis
Employability Skills:
- Excellent verbal and written communication skills
- Understanding company quality procedures
- Manage others to achieve results
- Team leadership
- Motivational skills
- Use of Project Management Software
- Skill in programme/project planning and implementation
- Problem solving and analysis skills
- Decision making skills
- Time/cost Management
- Advance knowledge of MS
Qualification and Experience:
- Bachelor’s Degree in Chemical or Process Engineering or Mechanical Engineering with 10 years’ experience in process plant environment
or
BA Management and Technician’s Diploma EEET, MET, PPO with 15-20 years’ experience - Training Health and Safety management systems
Articulation:
- Process Manager
- Production Manager
- Operations Manager
At this level he/she is responsible for maximising production, protecting assets and reducing operating costs and environmental impact.

Develop and implement operations policies
Determines departmental and plant strategic priorities, and objectives.
Develop, manage and approve operating and capital budget
Responsible for the safe and efficient operation of the Plant
Lead the implementation of the safety policies and procedures
Determine optimum manpower requirement and initiate the recruitment process
Review and approve operational procedures
Facilitate and sustain an effective team environment
Determine training requirements to ensure that all personnel are competent to safely operate the Plant
Provide production data for marketing purposes
Ensure compliance with all regulatory requirements
Ensure compliance with all contractual agreements
Responsible for meeting production, efficiency, reliability and product quality targets. Review and submit daily production reports
Assume responsibility in the event of an emergency at the plant in accordance with company approved emergency response plan
Conduct audits on plant e.g. safe system of work (SSOW)
Analyses and optimizes plant performance
Excellent written and verbal communication
Leadership abilities
Problem solving and analytical skills
Time Management skills.
Project Management skills
Team oriented
People focussed
Customer focussed
Outcome focussed
Flexible
Innovative
Detail oriented
Problem solving and analysis
Strategic orientation
Bachelor’s Degree in Chemical or Process Engineering or Mechanical Engineering with 10 years’ experience in process plant environment (5 of which must be in a management position)
or
BA Management and Technician’s Diploma EEET, MET, PPO with 15 years’ experience (5 of which must be in a management position)
Training Health and Safety management systems
Relevant technical training as required
Technical and Core Skills:
- Develop and implement operations policies
- Determines departmental and plant strategic priorities, and objectives.
- Develop, manage and approve operating and capital budget
- Responsible for the safe and efficient operation of the Plant
- Lead the implementation of the safety policies and procedures
- Determine optimum manpower requirement and initiate the recruitment process
- Review and approve operational procedures
- Facilitate and sustain an effective team environment
- Determine training requirements to ensure that all personnel are competent to safely operate the Plant
- Provide production data for marketing purposes
- Ensure compliance with all regulatory requirements
- Ensure compliance with all contractual agreements
- Responsible for meeting production, efficiency, reliability and product quality targets. Review and submit daily production reports
- Assume responsibility in the event of an emergency at the plant in accordance with company approved emergency response plan
- Conduct audits on plant e.g. safe system of work (SSOW)
- Analyses and optimizes plant performance
Employability Skills:
- Excellent written and verbal communication
- Leadership abilities
- Problem solving and analytical skills
- Time Management skills.
- Project Management skills
- Team oriented
- People focused
- Customer focused
- Outcome focused
- Flexible
- Innovative
- Detail oriented
- Problem solving and analysis
- Strategic orientation
Qualification and Experience:
- Bachelor’s Degree in Chemical or Process Engineering or Mechanical Engineering with 10 years’ experience in process plant environment (5 of which must be in a management position)
or
BA Management and Technician’s Diploma EEET, MET, PPO with 15 years’ experience (5 of which must be in a management position)
- Training Health and Safety management systems
- Relevant technical training as required